Effective Date: 27 June 2024
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before
using the training website (the “Website”) operated by Onsite Training Australia (“us”, “we”,
or “our”).

Acceptance of Terms
By accessing or using the Website, you agree to be bound by our terms and conditions. If you
do not agree to all the terms and conditions stated here, please do not use the Website.

Use of Website
The content and materials provided on the Website are for general informational purposes
only. We reserve the right to modify or discontinue any aspect of the Website at any time
without prior notice.
You are solely responsible for any consequences resulting from your use of the Website and
its content. We do not guarantee the accuracy, completeness, or usefulness of any information
provided on the Website.

Intellectual Property
The Website and its original content, including text, graphics, logos, and images, are the
property of Onsite Training Australia and are protected by international copyright laws.
You may not modify, reproduce, distribute, transmit, display, or create derivative works from
any part of the Website without our prior written consent.

User Accounts
Certain features of the Website can require a user account to be created. You are responsible
for maintaining the confidentiality of your account information and are fully responsible for
all activities that occur under your account.
It is a requirement to provide accurate and complete information when creating your account.
You should notify us immediately of any unauthorized use of your account or any other
breach of security.

Payments and Refunds
Certain features or services on the Website may require payment. By providing payment
information, you represent and warrant that you have the legal right to use the chosen
payment method.
All payments made on the Website are final and non-refundable unless explicitly stated
otherwise.

Third-Party Websites and Content
The Website may contain links to third-party websites or resources. We do not endorse and
are not responsible for the availability, accuracy, or content of such websites or resources.
Any reliance on the content of a third-party website is at your own risk. We recommend
reviewing the terms and privacy policies of any third-party websites that you visit.

Private Client Terms (Applicable for Private Courses)

• Cancellation Fee: 50% of the course fee is payable if cancellation is made within 7
  days of the course start date. Payment or a completed Purchase Order must be
  supplied before the learner attends the course.
• Certificates: Available within 10 working days following the course. Priority
  certificates are available on request. All attendees are invoiced on the first day of the
  course. Quote acceptance acknowledges the above terms. Certificates will not be
  issued until payment has been received.
• Trainer Day Fee: Ranges between $500 – $1,350 per day depending on numbers.
• Minimum Course Charge: The minimum charge is for 6 people.
• Accommodation and Transport: Provided by or billed to the customer.

Public Course Terms

• Public course dates are subject to change based on minimum registrations up to 10
  days prior to the course. If you need a locked-in date, please book a private course
  with us.
• All public courses must be paid in full by course commencement, even if you have a
  Purchase Order (P.O.).
• Cancellation Fee: 50% of the course fee is payable if cancellation is made within 7
  days of the course start date. Payment or a completed Purchase Order must be
  supplied before attending the course.
• Certificates won’t be issued unless payment is made.

Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental,
special, consequential, or punitive damages arising out of or relating to your use of the
Website.
We do not warrant that the Website will be error-free or uninterrupted and we do not
guarantee the security or privacy of any information transmitted through the Website.

Governing Law
These Terms shall be governed and construed in accordance with the laws of Queensland,
without regard to its conflict of law provisions.

Changes to Terms and Conditions
We reserve the right to modify or replace these Terms at any time without prior notice. By
continuing to access or use the Website after any revisions become effective, you agree to be
bound by the revised Terms and Conditions.

Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact
us at admin@onsitetraining.com.au.

By using the Website, you acknowledge that you have read, understood, and agree to be
bound by these Terms and Conditions.